Customers with accounts with broadband giants like Sky, BT, Vodaphone, TalkTalk, Virgin Media, EE, and Plusnet have been told they are facing a hike in prices next month. Comparison site Fibre Compare, has compiled a list of major providers that have raised their prices.

In April, monthly bills are set to rise for millions across the UK. In previous years, the extent of your monthly bill increase depended on the cost of your broadband contract. However, due to new guidelines introduced by Ofcom, price hikes are now predetermined rather than being based on the UK Consumer Price Index (CPI).

Below are the increases for the UK’s main providers compiled by Geoff Pestell, CEO at broadband comparison site Fibre Compare.

Fixed Price and Inflation increase for 10 big broadband providers (March 2025)

Provider

April 2025 Monthly Increase (£)

Fixed Price Start Date

April 2025 Inflation Increase (%)

BT

£3

10/04/2024

6.4% (CPI rate + 3.9%)

Community Fibre

£2

11/11/2024

5.9% (CPI rate + 2.9%

EE

£3

10/04/2024

6.4% (CPI rate + 3.9%)

NOW Broadband

£3

05/07/2024

N/A

Plusnet

£3

10/04/2024

6.4% (CPI rate + 3.9%)

Sky

No Fixed Price Increase

N/A

6.20%

TalkTalk

£3

12/08/2024

6.2% (CPI rate + 3.7%)

Three

£2

01/09/2024

6.4% (CPI rate + 3.9%)

Virgin Media

£3.50

09/01/2025

7.5% (RPI rate + 3.9%)

Vodafone

£3

02/07/2024

6.4% (CPI rate + 3.9%)

These fixed-rate increases were introduced by Ofcom to provide consumers with greater transparency and certainty when it comes to managing their bills. Now, when you purchase a broadband contract or even a new mobile phone contract, it will clearly state how much the monthly/subscription cost will rise and when.

Sky does not have a fixed price increase structure. However, customers affected by Sky’s CPI-based and inflation-linked price rises can leave their contract penalty-free – provided they do so within 30 days of the price announcement. This only applies to broadband customers. Some providers, including Virgin Media, have locked their prices and will not raise prices till April 2026, though this price lock is for new customers only. This tactic may be a way for providers to gain some new customers whose contracts have expired.

Some other providers may follow suit and lock their prices till next April.

Social Tariffs

For eligible individuals, social tariffs are available, reducing the monthly cost of broadband services. As of December 2024, only 506,000 households out of approximately 4.3 million eligible households have taken advantage of social tariffs when it comes to discounts on broadband – predominantly those on pension credit.

If you are on pension credit, universal credit or any other benefits, reach out to your provider to see if you qualify for a discount, further reducing your monthly broadband bill.

Alt-net Providers

An alt-net or ‘alternative network provider’ is a telecoms company that offers broadband through its own network infrastructure – essentially, they do not rely on existing networks such as Openreach and are an alternative to the ‘big 4’ (Sky, Virgin Media, TalkTalk and, BT).

Many alt-net providers such as Hyperoptic or Grain typically do not implement mid-contract price rises – likely to attract customers and gain market share.

If your contract is about to expire and you would like to switch providers, it might be worthwhile to get in touch.