Nationwide Building Society has shed light on the specifics of a £175 bonus offer for new customers who switch to their services. Those considering the switch can pocket the £175 incentive if they meet certain conditions.

One new customer reached out to the bank via social media, inquiring: “How long on average does the process take from applying to switch from another bank to your guys current account to receiving the £175 incentive? I’m currently just awaiting the card and pin in post to make my first purchase via card to get the £175.”

To qualify for the payment, you have to use your new Nationwide debit card for a purchase within 31 days of completing the switch. The individual also mentioned they had transferred two direct debits, as per the rules, and also deposited £1,000 into their new account, which you have to do within the same 31-day period.

It’s important to note you can’t add towards the £1,000 by transfers from other Nationwide accounts or Visa credits. In response to the query, Nationwide clarified: “The timeframe overall varies however from when you complete the criteria, you’ll receive a text confirming this and then payment is made within 10 working days of the text.”

Customers can get the £175 bonus when switching to a FlexPlus, FlexDirect, or FlexAccount. Even existing account holders are eligible for the cash bonus, if they switch from a non-Nationwide provider, provided all other conditions are met.

One irked customer recently reached out to Nationwide after discovering a feature was missing from the app. They queried via social media: “Why oh why are you still so antiquated that customers cannot pay a cheque in on the app?” They pressed the building society earnestly to modernise their service and “get with the times”.

Nationwide provides several ways to deposit cheques written to you, such as by cash machines, counter services in branches, or through the mail. Responding to the angry customer, Nationwide acknowledged: “This isn’t something we currently offer however we’re always looking to improve our products and services.”

For those opting to bank a cheque via post, the procedure includes completing a form and dispatching it to their local branch along with the cheque. You should ensure the sort code and account number are written on the cheque’s reverse on the right side. The building society will then credit the cheque to the account as confirmed on its back.

It’s crucial when issuing a cheque to mention the date, recipient, the sum in words and figures, along with one’s signature. Another good habit is to include the name of the payee’s financial institution next to their own name, like ‘Nationwide – John Smith’, which aids in combating fraud.