- The uh, “aggrieved” customer you see here allegedly bought an ‘as-is’ car from a dealer and was dissatisfied
- So, he returned later in the day and drove it through the dealership’s glass front doors
- Charges are pending for felony criminal mischief and other misdeeds
Recommended Videos
A man in the town of Sandy, Utah was apparently so displeased with the 15-year-old Subaru he purchased as part of an “as-is” deal with Tim Dahle Mazda Southtowne that he chose to crash the thing right through a set of glass doors and park it on top of a reception desk.
According to a report by local cops, Michael Murray bought the Subaru on Monday morning but discovered problems with the car later in the day. He allegedly returned to the dealership looking for a resolution but was unhappy with that conversation. It’s worth noting an “as-is” policy is said to have applied on that particular used car.
An argument ensued, one in which it seems Murray suggested he’d do something drastic if he wasn’t happy with the outcome. Not long after, he crashed the Subaru through the dealer’s front doors. Predictably, there’s no shortage of video about the incident popping up all over social media.
First of all, it’s only by the grace of some cosmic power there wasn’t a person sitting at the reception desk, a station which was obliterated by the sudden introduction of a 15-year-old Subaru station wagon to a place in which it did not belong. Had someone indeed been sitting there, the driver would likely be facing bodily harm charges in addition to felony criminal mischief and reckless endangerment.
It may (or, actually, probably won’t) surprise you to learn this type of behaviour isn’t unheard of, and is certainly not restricted to our friends south of the border. This writer recalls a time at the Ford dealership in which he toiled when a disgruntled customer nosed a then-new Ranger up to a concrete wall near the service department and proceeded to fry off its rear tires before popping the engine — again, over some perceived misdeed or slight by a member of the staff.
While it’s easier said than done, anyone finding themselves on the end of a raw deal whilst buying a car is best advised to take a breather and calmly address the situation instead of giving way to raw rage. Whether it’s legal action or word-of-mouth (or simply talking about the situation like, you know, real adults) there is usually some sort of recourse to handle things. Dealer reps are chirping to local media they did offer him a refund prior to the crash.
At the very least, take the advice of our own Lorraine Sommerfeld and educate yourself about the potential pitfalls of buying a vehicle.
Sign up for our newsletter Blind-Spot Monitor and follow our social channels on X, Tiktok and LinkedIn to stay up to date on the latest automotive news, reviews, car culture, and vehicle shopping advice.