The Commissioner for Older People has issued a stark warning about a rise in fraudulent text messages targeting older people, falsely claiming to be from the UK Government offering Winter Fuel Payments.
Eddie Lynch revealed he has received reports of text messages exploiting vulnerable members of society – and at a time when many are already facing financial hardship due to the ongoing cost-of-living crisis and recent cuts to public services.
He said the scams, which may seem official, are designed to deceive individuals into providing personal and banking details, exposing them to financial and identity fraud.
“As we brace for another challenging winter, the recent cuts to the Winter Fuel Payment present great concern for pensioners, many of whom live on fixed incomes and are already struggling to make ends meet,” he added.
“Fraudsters are exploiting the current financial climate and people’s anxieties.”
Older people are being warned about a scam offering winter fuel payments.
“These payments are not just financial support; they represent a lifeline for countless older people by helping them manage the high costs of heating their homes, and these disgraceful scams are preying on that need.”
The Commissioner said he has deep concerns over the impact of these scams on older people, particularly those who may already be struggling with the challenges of the colder months.
“The impact of falling victim to these scams goes beyond financial loss, it can cause significant emotional distress, loss of trust, and leave individuals feeling even more isolated,” he continued.
“This is why it’s so critical that older people, and their families are aware of fraudulent messages.”
The Commissioner has now urged everyone to follow important steps if they receive a suspicious message claiming to offer a Winter Fuel Payment.
“Do not respond to messages claiming to be from the UK Government,” he warned. “The UK Government will never contact you via text to ask for personal details or banking information,” he added.
Eddie Lynch
“Do not click on any links or provide any personal information in response to such messages and always verify the authenticity of any communication by checking official UK Government websites or calling their official helpline for guidance.
“If in doubt, report suspicious messages to Action Fraud at www.actionfraud.police.uk or call 0300 123 2040.
“I urge family members, carers, and community groups to remain vigilant and help spread the word to older people about these scams.
“We must all work together to protect our communities, especially those who are most at risk,” he said.
“Please stay safe, stay informed, and never share your personal information unless you are certain of the legitimacy of the request.”