A trade union has said it is exploring legal and industrial action after its members reported a fine system and the unfair deduction of tips at a popular Belfast city centre restaurant.
Unite the Union’s hospitality division raised the concerns via social media this morning, claiming staff grievances over treatment at Stix and Stones restaurant.
The chain has two outlets, with the concerns relating to its premises on Upper Queen Street in the city centre.
Opened in 2014, the eatery has picked up a number of industry awards and celebrated its 10-year anniversary earlier this year.
Unite Hospitality said there were concerns around an implemented fine system, where employees could potentially be fined for missing uniform or using their mobile phones.
In a post on their X account, the union said they had first raised the issues with the company’s director more than a week ago.
“The majority of the workplace have raised red flags over how their tips are being unfairly deducted,” said a spokesperson.
“These tips both include worker received and employer-received tips.
“Management implementing a system of fines for workers, deducted from their tips.
“Which includes £5 for missing uniform items, £10 for phones being used and even threats of a 50% reduction in tips for sections not being cleaned at the end of service.
“[There is] a lack of transparency, democracy and accountability in tipping practices.
“Workers are unaware of any written company policy on tipping and that seemingly the distribution of tips is solely within management’s control.
“[It is a] disgrace that management has ignored this collective grievance. They have shown total disrespect for their employees both in their non-response and in even considering such a policy in the first place.
“All our members are looking for is transparency & control over their own tips.
“Any deductions that have been made must be made good. Given the lack of response to these serious concerns, Unite Hospitality is now meeting with our members to consider the next steps to secure justice including both legal and industrial supported by Unite the Union NI.”
In response, Stix and Stones said they would be holding an internal investigation into the claims around the fine system, which they said was not in line with company policy.
“We have been made aware of concerns regarding tipping practices and alleged wage deductions,” said a spokesperson.
“We want to make it clear that the practices mentioned do not reflect our company’s policies or values, and we have requested an urgent meeting with Unite Hospitality NI to address these concerns.
“We strictly adhere to HMRC’s guidelines on tipping and are happy to provide staff with any additional clarification needed to ensure full transparency and accountability.
“We have launched an internal investigation into the reported system of fines, which contradicts our policies, and we are continuing to work diligently to resolve this matter swiftly and transparently.
“The well-being of our employees remains a top priority. We are committed to open communication with all staff and Unite Hospitality NI to ensure fairness throughout this process.
“If any further practices are found to fall short of our standards, immediate corrective actions will be taken.
“Stix & Stones remains dedicated to providing a positive working environment built on fairness, integrity, and respect.”