The Universal Credit page on Gov.uk is down this morning, preventing hundreds of people from logging into their accounts.
According to Downdetector, both Gov.uk and HMRC have seen an increase in reported outages since 5am.
Users are experiencing login issues and difficulties accessing both the website and app.
Similar problems were also reported last night around 9 PM, affecting those trying to access HMRC services.
Other problems with the Gov.uk website were also reported around the same time.
Universal Credit website is down
PA
When users try to log in to Universal Credit, they are met with a “service unavailable” message.
According to independent outage tracker DownDetector, over 500 users have reported issues with the Gov.uk website.
The technical issues reported seem to be primarily log-in issues, with 57 per cent of reports mentioning problems logging into their accounts.
Other problems mentioned in the reports included general issues with the website, which was mentioned in 37 per cent of issue reports, and six per cent of complaints also discussed technical errors with HMRC’s app.
Frustrated users have also taken to X (formerly Twitter) to complain about the disruption.
One user wrote: “What is wrong with your Universal Credit website?”
Another said: “The DWP website is showing ‘Sorry, the service is unavailable. Try again later’.”
The cause of the outage remains unclear.