A Cornwall-based wheelchair and walker manufacturer has opened a new head office in Hayle. Rehasense UK has moved into a 2,500 sq metre space after outgrowing its previous, smaller premises.
The business, which employs 15 staff, had originally planned to move offices in 2026, but said it changed its plans after experiencing “rapid growth”. According to the firm, the relocation will allow it to increase its stock levels and fulfil orders more quickly.
Rehasense was founded in Hong Kong in 2010 and the UK business was established in 2018. The company sells through a network of UK dealers.
“One of the issues we faced in 2024 was the longer than expected shipping times which meant it has not always been easy to get the right balance,” said Lee French, regional director of Europe for Rehasense.
“Some days the warehouse could be 100% full and then the next day it could be empty, which would have an adverse effect on our delivery timescales to our dealers, which we have always prided ourselves on since our first day in business back in 2018. That is why we have made this significant investment earlier than planned.”
The new HQ includes warehouse space and a training and development centre for staff, dealers and healthcare professionals working with the company’s products.
To support the opening of the site, the company has hired seven new members of staff in a range of roles covering the office, warehouse and sales departments. The appointments include three new members of the customer services team: Zoe Phillips, Claire Baker and Stacey Eaton.
“We truly believe that this exciting move will enable us to take Rehasense UK to the next level and provide even greater support to our UK dealer network who are vital to our business whilst also investing in the local area,” added Mr French.