There have been almost 37,000 non-emergency reports made by people since the introduction of PSNI’s online system two years ago.
Police said the 36,874 reports made online between 1 September 2023 and 17 January 2025 relate to crimes, domestic abuse, fraud, road traffic collisions and anti-social behaviour.
Assistant Chief Constable Ryan Henderson said it’s important the public have a choice when it comes to how they make a report to police.
“We want to offer people as much choice as possible to report an incident or crime to us, in a way that’s convenient to them,” he said.
“The benefit of online reporting is there is no waiting in a ‘101’ queue, and people can make a report at a time that suits them, all in a matter of minutes.”
Police stress the ‘101’ service is still available, and not affected.
“To anyone needing to make a report, we would urge you to consider doing so online with the reassurance that no matter where you are, you can reach us when you need to and your reports will be considered in live time, in the exact same way as a ‘101’ call.
“Put simply, reporting online is an instant option that saves time and is quick and easy.”
You can make a report online at https://www.psni.police.uk/report which is accessible 24 hours a day, seven days a week.
You can continue to call police to report a non-emergency incident via 101, always dial 999 in an emergency.