The DVLA has rolled out a significant digital service update, allowing motorists to tax their vehicle even without a log book or a tax reminder letter in hand. As part of the service enhancement, drivers can now look forward to a more effortless process of managing car tax obligations before expected price increases in the coming months.
This move simplifies the way drivers meet their vehicular tax requirements ahead of new rates being introduced next April.
Chancellor Rachel Reeves is anticipated to reveal fresh car tax details on October 30, setting out changes under her watch as the Labour Party Chancellor. With this update, those awaiting a duplicate V5C or having misplaced their V11 can breathe easy, knowing that they no longer need to endure the previous five-day wait for a replacement log book or make calls to the DVLA Contact Centre.
The online system has been refined so customers can request a new V5C and simultaneously tax their vehicle, streamlining the process and slashing wait times.
In what marks a technological merge for the DVLA, these improvements represent the first time the agency has linked its online registration and licensing services – a change touted as providing “one seamless customer journey”, reports Birmingham Live.
Julie Lennard, the DVLA’s chief executive, commented: “We are always looking for ways to improve our digital services to provide more convenience for motorists. This latest enhancement will enable customers who have misplaced or lost their V5C to get a replacement and tax their vehicle quickly and easily.”
Motorists have been alerted by the DVLA to get in touch if they’ve not received their duplicate V5C within two weeks of applying. Furthermore, a fee of £25 is imposed for a replacement if the motorist hasn’t informed the DVLA and six weeks have elapsed without receipt of their V5C log book.