Belfast International Airport has been impacted by a global IT system outage which is affecting airlines, broadcasters and banks across the world.
A spokesperson for the airport said: “A global IT system outage is impacting the airport alongside many other businesses, but flights remain operational. Our IT teams are working hard to resolve the issue but there are longer wait times than usual at the airport and we thank passengers for their patience while the issue is being resolved.”
Belfast City Airport has said it has been unaffected by the IT outages.
Overnight, IT giant Microsoft confirmed it was investigating an “issue” with its 365 apps and operating systems, and although it said it had recovered some services, warned that the issue was ongoing and users should expect “service degradation” according to a status page on its website.
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Crowdstrike releases statement
Microsoft says solution on the way
Belfast City Airport releases statement
Delays and cancellations expected at Belfast International Airport
Whitehall crisis officials co-ordinating response to outage
The Cobra system that deals with matters of national emergency or major disruption has been fired up, Chancellor of the Duchy of Lancaster Pat McFadden said.
Ministers are in touch with their sectors to tackle the fallout from the IT failures, with Transport Secretary Louise Haigh saying she is working “at pace with industry” after trains and flights ground to a halt.
Businesses and institutions around the globe have been knocked offline by the outage, believed to have been caused by a faulty update to widely used cybersecurity software.
In the UK, transport networks have been thrown into chaos, GP surgeries are unable to book appointments or access patient records and Sky News went off air.
Restaurants in Parliament appear to be affected too, with catering services only accepting cash payments.
Mr McFadden, who is in charge of the Whitehall machine, said on X: “Many people are being affected by today’s IT outages impacting services across the country and globally.
“Ministers are working with their sectors and respective industries on the issue.
“I am in close contact with teams co-ordinating our response through the COBR response system.”
It came after the Liberal Democrats demanded ministers convene an urgent meeting of the Cobra emergency committee.
The party’s Cabinet Office spokesperson, Christine Jardine, said: “The public needs to be reassured that the disruption to their travel or their desperately needed GP appointments will be minimised.
“Getting critical infrastructure up and running again must be priority number one. The National Cyber Security Centre should also be working with small businesses and other organisations to help them deal with the outage.
“This once again lays bare the need to improve our digital infrastructure and truly modernise our economy in order to prevent the incidents from happening again.”
Train companies are reporting delays and there are long queues at airports such as Gatwick, Luton and Edinburgh.
Transport Secretary Ms Haigh tweeted: “We are aware of IT failures impacting several transport operators and terminals today, and we’re working at pace with industry and across Government on the issue.
“There are no known security issues at present.”
CrowdStrike president makes statement
He said: “This is not a security incident or cyber attack. The issue has been identified, isolated and a fix has been deployed.
“We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.
“We further recommend organisations ensure they’re communicating with CrowdStrike representatives through official channels.
“Our team is fully mobilised to ensure the security and stability of CrowdStrike customers.”
Mr Kurtz said the issue was not affecting Mac or Linux software.
Crowdstrike releases statement
Microsoft says solution on the way
It said: “We are aware of an issue affecting Windows devices due to an update from a third party software platform. We anticipate a resolution is forthcoming.”
Whiteboards out at Belfast airport
Explainer: why is the global IT outage happening, who is affected and what happens next?
London Stock Exchange services disrupted as markets drop on IT outage
‘Bedlam’ at Gatwick Airport
Dean Seddon started queuing at 6am to check in for a trip with his social media training company to Miami, Florida, ahead of their scheduled departure at 10am with Norse Atlantic Airways.
“There are just people everywhere, there must be 400 people in this queue for the check in desk I’m at… it’s just bedlam,” the 42-year-old from Plymouth told the PA news agency.
“It’s one of those things where you kind of know we’re not going to fly, but you don’t want to leave because you don’t know.
“(Staff are) doing the best they can but they don’t actually know when it’s going to be fixed, so it is frustrating, but you kind of feel for the staff as well.”
Mr Seddon said there had been some people getting “agitated” in the queue but overall travellers had remained calm.
Easyjet gives advice for passengers
She said: “EasyJet’s IT systems have not been directly affected by the Microsoft systems issues this morning, however we are aware that some airports’ systems have been impacted across Europe.
“This has led to some disruption to flights this morning and we expect some further potential impact to flights today.
“Customers should expect longer than usual airport queues and we are advising customers travelling from Spanish airports to arrive three hours before their flight.
“We advise customers due to travel with us today to continue to check the latest updates on their flight on easyJet’s Flight Tracker before making their way to the airport.
“Although outside of our control, we are sorry for any inconvenience caused.”
Translink release statement
Belfast City Airport releases statement
London Gatwick warns of delays
Sky New knocked off air
Ryanair warns of disruption
What is causing IT outages?
According to cyber security expert Troy Hunt, an IT issue at global cybersecurity firm Crowdstrike was causing much of the outage.
Around the world, banks, supermarkets and other major institutions reported computer issues disrupting services, with some airlines warning of delays and some airports grounding flights.